Looking for a LogMeIn Rescue alternative? This competitive document outlines some key differences between BeyondTrust (formerly Bomgar) and LogMeIn Rescue that are relevant to enterprise support organizations.
Find LogMeIn product guides, downloads, FAQs, release notes, and other supporting documentation in the LogMeIn product knowledge base.
LogMeIn for iOS gives LogMeIn Pro and Central subscribers remote access to PCs and Macs over Wi-Fi or mobile data. Note: to use this free app you must first have a LogMeIn subscription. Get started with these easy steps: 1. Download the LogMeIn app from the App Store. Go to the PC or Mac you want to access and install the LogMeIn.
Use the same email and password combination you use to log in at the LogMeIn Rescue website. Tip: Rescue technicians with a Single Sign-On (SSO) ID can also start the Rescue Desktop Technician Console using any supported SSO authentication method.
Is LogMeIn Rescue Designed for Enterprise Support Organizations?
Enterprise support organizations have rigorous security and integration requirements. Unfortunately, most competitor comparisons between BeyondTrust and LogMeIn Rescue are written from the perspective of the individual support professional.
In this analysis, we asks, 'Which remote support solution meets the requirements of enterprise support organizations?' We compare LogMeIn Rescue to BeyondTrust by evaluating:
Logmein Rescue Technician Console
Platform support - We consider how LogMeIn Rescue handles multiple operating systems for both the client and the support rep
Security - We look at everything from the SaaS architecture used by LogMeIn Rescue to permissions and audit trail
Integration - We ask how well LogMeIn Rescue integrates with the ITSM and CRM solutions commonly used in the enterprise
Cost - We help you see beyond the initial purchase to evaluate licensing and total cost of ownership
Speed of development - We ask whether LogMeIn Rescue is geared to meet the development requirements of the enterprise